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20+ years
Serving Businesses
99.7%
Uptime
5 Star Service
Client Satisfaction Is our Priority
50+
Happy Clients

Solutions & Services

Level Up's Complete Care package for Businesses in the Bay Area

Our entry-level package is a managed IT service with a difference. Most IT vendors only provide reactive services, in the form of Centralized Services and Helpdesk. Level Up’s clients have access to all of the following:

Cybersecurity and Compliance

Utilizing specialized services, we are able to keep our clients protected from those who compromise their data

Business Continuity Services

Protect your business by implementing a LevelUp MSP Business Continuity Plan for peace of mind in the event of a disaster caused by fire, flood, cybercriminals, or hardware failure.

Google Workspace and Microsoft Office 365 Migration Service

Switch to an enterprise business solution that will elevate your business to the next level

Business VoIP Phone Solutions

Try our simple and secure solution for unified communications and collaboration across your business

Data Backup and Recovery Services

Scheduled backup verifications to ensure all your data is protected and healthy

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Network Security Solutions

Network security solutions are designed to protect and maintain your network’s and data’s integrity.

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IT Support Services

You can do many things with technology in your business based on your needs and industry. You want your tech gears to run flawlessly – these services offer unique tools and software to empower your journey.

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Managed Network Services And Wireless Network Solutions

Navigating the complex web of contemporary technology takes more than just a compass – Managed Network Services and Wireless Network Solutions, the experts providing organizations with a solutions toolset that converts complexity into simplicity.

Email Security

We implement email encryption and layer multiple security solutions, reducing spam and phishing emails

Our Level Up Approach

Solutions designed to problem solve, support and safeguard

Setting up your business for success involves myriad strategies, with anchoring a robust IT infrastructure as the foundational step. At LevelUp, we understand the challenges that come with scaling your business. That is why we offer premier IT support, let us guide you through, strengthening security, managing storage capacity, and facilitating remote work capabilities.

Four core elements comprise the Level Up Approach:

  • Concierge Support
  • Constant Infrastructure Monitoring
  • Strategic Partnership
  • Continual Technology Improvement

By owning and executing on these elements, we create the ideal scenario of increased productivity, predictable IT expenses, competitive advantage, and peace of mind. In other words, when you’re ready to build your business, raise morale, and sleep better at night, we’re there to help you.

What sets our Managed IT Services apart from our competitors

1

We make getting help convenient, super easy and fast.

2

We make our customers a priority and promise a fast response time no matter what it takes.

3

We are not perfect. We will make mistakes, but we are always leveling up our internal processes to make sure issues don’t reoccur.

4

Our proprietary process from the initial onboarding to regular security maintenance.

5

Our very experienced and knowledgeable team that is able to resolve your issues.

Why Choose LevelUp MSP?

Because we’ve been there and done it.

Our proprietary processes for onboarding, maintenance, and strategic vision provide everything you need for a successful IT Infrastructure. With LevelUp MSP as your outsourced IT partner, you experience:

  • Less Downtime

    That means greater productivity.

  • Fewer Issues

    We nip problems in the bud.

  • Routine Audits

    Ongoing security assessments to ensure you are protected.

  • Infrastructure Protection

    Protect and enhance the efficiency of your organization’s IT systems.

  • Fixed IT Budget

    Know your IT expenses in advance.

  • Business Continuity

    Backup and disaster recovery best practices.

Got a question?

No matter how big or small your Business is

We can build a tailored or custom solution for your business.
Get the competitive edge that you need.

Cybersecurity and Compliance

A cyber attack has the potential to paralyze a business’s functions, spanning days, weeks, or, in dire scenarios, indefinitely. Backup infrastructures, vital business software, and crucial data reservoirs risk becoming ineffective during the aftermath of such adversities. The repercussions of a cyber breach can severely tarnish a company’s image, ushering in legal ramifications potent enough to force a business into closure.

Managed IT Services

At LevelUp MSP, we envision a lifelong IT partnership with your enterprise. Our ethos centers on prioritizing individuals, and we manifest this through our systematic methodology, guaranteeing seamless and dependable service. Our collective expertise and approach safeguard your business operations against undue disruptions.

Our Managed IT Services revitalize your IT landscape, transforming it into a strategic asset. Under our stewardship, witness a pivotal IT metamorphosis: from a reactive, break/fix stance to a forward-thinking, reliable, and protocol-oriented ecosystem.

IT Consulting

We start with a discovery process to understand your infrastructure and your needs. Through this in-depth assessment, we identify vulnerabilities by measuring against industry standards. With these insights in hand, we engage in a comprehensive consultation with you, presenting our findings and formulating recommendations prioritized by risk and relevance.

From our strategy discovery, we craft initiatives and recommendations, paving the way for a multi-year IT trajectory and budget tailored to your company’s aspirations. This ensures your business doesn’t just survive, but flourishes, harnessing IT as a formidable advantage in the marketplace.

Business Continuity Services

Make your business more resilient with our Business Continuity Plan, ensuring you’re both prepared and proactive. Whether confronted with fires, floods, cyber threats, or tech mishaps. Discover a comprehensive roadmap that directs every move your enterprise should make during unforeseen challenges.

It’s essential to differentiate between a Disaster Recovery Plan and a Business Continuity Plan. While the former focuses on reviving your IT post-crisis, the latter takes a broader view—guaranteeing continuous sales, smooth customer communications, prompt order handling, and a rapid return to daily tasks. Think beyond mere recovery; prioritize your business’s seamless continuity.

testimonials

Why clients are choosing us!

Simple! Our proprietary processes for onboarding, maintenance, and strategic vision provides everything you need for a successful IT Infrastructure. Our Level Up Approach ensures a unique IT strategy for your organization based on a comprehensive picture of your business operations. Whether your business is in San Jose, San Francisco, or anywhere around the bay we have your IT strategy and solutions covered!

“Your team is friendly, responsive, technically skilled and very reliable. The bottom line is that we worry less about IT issues than ever before with less downtime to our system.”

– Robert S.

“My company has nothing but great things to say about Level Up! When we started, we were shocked at the level of knowledge Jimmy and his team has. Since starting, we can tell how much more efficient all our equipment is working. There communication is above and beyond. They respond to your calls and emails very quickly, which is important when systems can crash. Doesn’t matter how big or small a problem can be, they will fix it! Level Up gives my company a piece of mind that everything is secure and under control. Using Level Up as our IT company is one of the best decisions we made.”

– Tayler B.

“I have been working with LevelUp MSP since the first day of our operation. We were constructing a brand new dental office and Jimmy designed and implemented all the computer and IT needs of the office. He is a true professional that was on time, on budget and responsive to our changing needs as the office was growing over time. I recommend working with Jimmy and his team to all my colleagues. “

– Ali Z.

“Since we joined LevelUp MSP’s ongoing support client base, I can tell you that I sleep a lot better at night. Before Level Up, our IT ran in a reactive mode characterized by costly downtime and expensive repairs. Jimmy’s program has put us in a proactive mode that finds and fixes potential problems before they can impact our business.
And that’s where we want to be! Their response time is great and we normally get a call shortly after we submit a support ticket. I truly believe that Jimmy Tran and team are doing right by us and I trust their direction. I would not hesitate to recommend LevelUp MSP to any other business.”

– Matthew S.

“They are professional, responsive, and attentive to our unique needs. In recent years, I have also counted on them to identify my future IT needs before these needs are even apparent to my team.”

– Ryan S.

“Working with Jimmy and the team at Level Up has been an absolute lifesaver! In the past, we’ve worked with other IT companies and their response time could be hours, even days. Level Up responds immediately, even on weekends and after hours.”

– Jeannine L.

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Use the form to contact our team, and we’ll get back to you right away. If you need to speak to someone immediately, please call us at (408) 320-0450.